FURUNO France, filiale française du groupe japonais FURUNO ELECTRIC, leader mondial de l’électronique marine, recherche :

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DEEP SEA FIELD TECHNICIAN - BELGIUM

Deep Sea Field Technician

This position is located in Belgium and will be expected to work under supervision of Furuno France. The position of DS field tech is required to troubleshoot & repair Furuno equipment (i.e. Radars, ECDIS, VDR’s) onboard vessels. Provide technical support for all Furuno products, specializing in deep sea via telephone, e-mail, and in-person while prioritizing projects.

Essential Functions/Major Responsibilities:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Travel to customers’ vessels to effect repairs on Furuno equipment.
• Inspects and tests electronic equipment, components and assemblies using multi-meters, oscilloscopes, spectrum analyzer and other electronic test instruments, tools & equipment.
• Load, update and modify software as needed.
• Provide detailed service reports and enter data to CRM/SMS for each vessel attended.
• Recommend solutions for shipboard equipment problems.
• Provide technical assistance to our customers on our commercial product line via telephone and e-mail.
• Update personal knowledge base on all new products regarding installation, troubleshooting and repair.
• Conduct Internet research of our competitor’s web sites to gain product information to provide installation and interfacing solutions to our customers and Regional Sales Managers.
• Review customer complaints/equipment issues, recommend solutions and follow up with customer for satisfactory resolution.
• Conduct VDR Annual Performance Tests and issue VDR APT Certificates of Compliance.
• Conduct annual radio, AIS, EPIRB and SSAS surveys.

Requirements:

• Position requires an education, training and experience specializing in electronic theory/engineering.
• Have experience in repair of Furuno equipments on Deep Sea vessels, experience as a GMDSS inspector, and VDR APT on Furuno VDR models.
• Be physically fit. Work environment often involves carrying up to 50 pounds, climbing ladders and masts and exposure to weather.
• Have reliable transportation to commute to/from jobs
• Valid driver’s license
• Valid passport

Interested and qualified candidates should submit a cover letter, resume, to gdissez@furuno.fr